Many residential customers do not have any idea of the cost of Tree Surgery work, therefore in a bid to provide our clients and prospective clients with an idea of the possible costs / fees for our work, please click here for an example.
To provide you with an accurate estimate, we offer a free no obligation quotation. We will come to your property at a time that suits you, inspect your trees, give you professional arboricultural advice, followed by a written quotation. The quotation details the exact works to be carried out with a fixed cost for each item.
3. How quick can the job be done? Top
We can carry out the work immediately if the tree is dangerous. But normal turnover of work is approximately 3 weeks. This may be delayed if we need to make a detailed application to the Local Authority, with reference to a tree preservation order or conservation area. We check tree preservation orders or conservation areas on every job when accepted. 90% of works are not covered by any orders.
4. When is the right time to prune a tree? Top
Trees vary in species. Most trees can be pruned at any time of the year, with a few exceptions:
- Cherry, Plum and related trees (Prunus species) should be pruned soon after flowering to reduce the risk of bacterial infection.
- Maple and Birch should not be pruned in the spring to avoid ‘bleeding’ (exuding sap), which although not considered damaging can be unsightly. Magnolia and Walnut should only be pruned in high summer.
5. My tree has a preservation order on it, will you make the application on my behalf? Top
We will make an application on your behalf, at no extra cost. We will keep you informed and process the application as quickly as possible.
6. What’s the difference between a tree preservation order (TPO) and conservation area (CON)? Top
A tree preservation order (TPO) covers individual trees or a group of trees and requires a specific application and must receive approval from the Local Authority before works can commence. Trees in a conservation area (CON) require a six week notice of intent application, if after this time no written confirmation has been received, then the works can proceed.
7. What about parking your truck? Top
When we need to park in the street we ask you to reserve two adjacent parking spaces for our truck on the day of the tree work. We need two car lengths to accommodate the truck and the trailer. Many of our customers park their own vehicles in an agreed space over night, the space is then saved for our truck. It’s always a good idea to let your immediate neighbours know so they can help you to keep a space clear. This also avoids problems with blocking a neighbour’s access.
8. Will your truck damage our driveway or gates? Top
Our teams take great care to protect your property. Before parking on a driveway or parking area they first discuss the options with you. If you have any particular concerns about using your driveway or other area, please let us know at the time of placing your order.
9. Will vibration from your machinery damage my property? Top
All our machinery sits on vibration damping mounts so there is no risk of damage to your property. If you have any concerns please speak to the team leader when they arrive.
10. Will there be a lot of dust and debris from your machinery? Top
Tree work does create dust and debris but we always try to clean up as we go to minimise dust and keep the work area as clean as possible. If you have any particular concerns please speak to the team leader when they arrive.
11. Will there be a lot of noise? Will we get complaints from neighbours? Top
Wood cutting machinery is noisy but most people will understand as it usually only for a short time. It does help to warn your neighbours beforehand that you are having tree work done. Most will be accommodating. But if noise may be a problem, for example if you have a sick neighbour, then let us know and we will do our best to minimise any inconvenience.
12. Are we expected to give the team lunch? Top
Our teams always take their own lunch so you don’t need to offer. However, like all good workers, they don’t say no to a cup of tea, but, please, only if this is convenient for you. And don’t spoil them. They’re there to work
.
13. Is there a risk that your staff will fall out of a tree and be injured? Top
Please don’t worry. We have a safety record that is second to none. Our teams are experienced tree specialists, fully equipped using approved safety harnesses and tree removal equipment.
